Privacy Policy

Last Updated:  August 6th, 2025

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This Privacy Policy describes how Plutou, Inc. (“Plutou”, “we”, “us”, or “our”) handles personal information that we collect through our website. Plutou provides software and services that enable waste haulers, donation collectors, and service operators to manage pickups, containers, assets, and routing logistics.

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This Privacy Policy does not apply to our handling of personal information that we process on behalf of our customers as a service provider or processor, such as information relating to our customers’ drivers. Our processing of that information is governed by our agreement with our customers.

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Personal information we collect

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Information you provide to us:
  • Contact information, such as your first and last name, email address, phone number and organization identification and role that you may provide when you contact us with questions, request a demo or otherwise communicate with us.
  • Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online. 
  • Payment information, needed to complete your transactions with us, including name, payment card information, and billing information. This information is processed by third-party payment processors. The third-party payment processors will handle your payment information in accordance with their own privacy policy. We do not have access to your full payment card information.
  • Marketing information, such as your preferences for receiving our communications, and details about how you engage with our communications.
  • Any other information you voluntarily provide to us, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Information we obtain from third parties:
  • Social media information. We may maintain pages on social media platforms, such as LinkedIn, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information.
  • Other sources. We may obtain personal information from other third parties, such as marketing partners, publicly-available sources, and data providers.

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interactions over time with our website, our communications and other online services, such as:

  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened our marketing emails or clicked links within them.
We use the following tools for automatic data collection:
  • Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand website user activity and patterns. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use our Service and enhance our user experience. For more information on how Google uses this data, go to https://policies.google.com/technologies/partner-sites. 
  • Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
  • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

How we use your personal information

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To provide, operate, maintain, and secure our website.

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To communicate with you, including to respond to your requests, provide support, and otherwise communicate with you about our services, including by sending announcements, updates, security alerts, and support and administrative messages.

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Improve, monitor, and personalize our website, including by understanding your needs and interests, and personalizing your experience with our website and communications.

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For research and development. We may use your personal information for research and development purposes, including to analyze and improve our services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We may use this data and disclose it to third parties for our lawful business purposes, including to analyze and improve our services and promote our business.

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For marketing and advertising. We may collect and use personal information to help us promote our business, including for the following marketing and advertising purposes:

  • Direct marketing. We may send you direct marketing communications as permitted by law, including by email. You may opt-out of our marketing communications as described in the “Opt-out of marketing communications” section below.
  • Interest-based advertising. We may engage advertising partners to display ads about our services on other online platforms and services. For these purposes, we may use cookies and similar technologies from third-party advertising partners to collect information about your interactions over time with our website and communications, and use that information to serve online ads to you and others that may be interested in our services. 

Compliance and protection. We may use personal information to:

  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
  • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims).
  • Audit our internal processes for compliance with legal and contractual requirements and internal policies.
  • Enforce the terms and conditions that govern our website.
  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

How we disclose your personal information

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Service providers. We may disclose your personal information to third party companies and individuals that provide services on our behalf or help us operate our services (such as lawyers, bankers, auditors, insurers, customer support, hosting, analytics, email delivery, marketing, and database management).

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Advertising partners. We share certain information, such as information about visits to our website, with third-party advertising companies to help us promote our services to you and other potential users, including for interest-based advertising. For more information about your choices for limiting interest-based advertising, please visit “Your Choices” below.

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Authorities and others. We may disclose your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

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Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy.

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Your choices

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Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.

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Limit online tracking. There are a number of ways to limit online tracking, which we have summarized below. 

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://www.allaboutcookies.org/. 
  • Using privacy plug-ins or browsers. You can block our website from setting cookies by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
  • Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
    • Digital Advertising Alliance: outout.aboutads.info  
    • Network Advertising Initiative: optout.networkadvertising.org 
  • Platform opt-outs. Some advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising, including:
    • Google 
    • Facebook 
    • LinkedIn opt-out

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

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Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

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Other sites, mobile applications and services

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Our website may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and disclosure of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

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Security

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We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

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Retention of personal information

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Where required under applicable laws, we retain personal information only for as long as is necessary to fulfill the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations. 

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

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Children

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Our website is not intended for use by children under 13 years of age. If we learn that we have collected personal information through our website from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

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Changes to this Privacy Policy

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We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our website.

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How to contact us

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Please direct any questions or comments about this Privacy Policy to support@plutou.com or by mail at the address below.

1606 Headway Cir STE 19091

Austin, TX 78754

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